The links at the top of this page access most of the information for our lab. From these links you will be able to order online, check pricing ,  follow up on work in progress and more. Let us know if there is more we can do for you.

If you have questions about our online ordering please see the questions below.

FAQ’S

1. How do I obtain a user name and password?

  • User name should be your account number and the password your zip code, this format is used for Lens Ordering and Online Lens Order Status.
  • The Price List requires a separate sign in, accounts must first register on Allentown Optical’s website. Register link is located in the right hand column , or call Allentown Optical Corp., 610-433-5269, also E-mail us  at:accountserv@allentownoptical.com

2. Why doesn’t my user name, password work?

  • All user names and passwords must be set up at the lab. If your account does not work please call for account activation.

3. Can I use a frame tracer?

  • Any frame tracer should be compatible with the order entry program. Call if you need assistance.

4. Who is able to order online?

  • All approved accounts. Call to set up your Online Ordering. 610-433-5269.

5. Can I order any time?

  • Online Ordering is open 7 days a week and 24 hours a day.

6. When is the order received at the lab?

  • Orders are retrieved at the lab at least once every hour.

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